Home/Everyday/Door will not latch

"Lift it slightly and it closes" means the hinge has dropped. The lock is innocent.

The door has to be lifted to shut · It closes on the second try if I push hard · There is a gap along the top and the door scrapes at the bottom · The bolt will not go into the hole · The handle feels soft and does not spring back · It started after decorating · The lock has been stiff for months and now it will not catch · The door has dropped so much it rubs the floor
FreeLift the door as you close it — if it latches, the hinge is the fault
FreeTighten the hinge screws before you touch the lock
BoughtGraphite powder, or a hinge — never oil
Easy · 20 min · Two of the three answers are free, and the first is a screwdriver

A closed door seen from inside: frame, leaf with two panels, handle on the right and the strike plate on the frame, with the gap between leaf and frame drawn exaggerated; below left, the lock body in section — faceplate, bolt with its bevel on the leading edge, return spring and the guide slot the bolt runs in; right, a hinge in section — three knuckles, the pin through them, the screws, and the drop measured at the leaf

diagnose
What failed
—
Where
—
State
—
Next
—
what to touch fault correct Click the bolt, the strike plate or the hinge

The leaf hangs from the hinges, not from the lock

A door leaf is held by two or three hinges, and each hinge is a pin turning inside a knuckle. Every single swing wears a little metal off the pin and the inside of the knuckle, and after a few thousand cycles the pin is a millimetre or two thinner than it was. A millimetre does not sound like much, but the leaf hangs off those pins: the far edge — where the lock is — drops by roughly the same amount, and the bolt that used to slide into the middle of the hole now arrives at the top edge of it.

Which is why the test is not "does the bolt spring back", it is "does lifting the door make it close". Lift the handle side as you swing it shut. If the door then latches, the bolt, the spring, the strike plate and the lock body are all working perfectly, and the only thing wrong is that the leaf is hanging two millimetres low. Tighten every hinge screw first — most "dropped" doors are a loose top screw, because the top hinge carries the most load. If the screws spin without gripping, the wood is stripped and the hinge needs longer screws or a shim behind it.

A latch almost never fails. The bolt is a solid metal piece and the spring is inside a steel case; there is nothing in normal use that wears them out. What does slow one down is grit — plaster dust, paint, sand from a renovation — packed into the guide slot the bolt slides in, and you feel that immediately: the bolt goes in with a scrape and comes back slowly rather than snapping.

The third case, and why it is not the lock either

Bolt snaps back crisply, the door does not need lifting, and yet it will not shut without a push — or it shuts but rattles. That is the strike plate: the bolt is arriving at the right height but not at the right depth, so it rides up the face of the plate and will not drop into the hole. The plate is held by two screws and its hole is deliberately a little oversized, so it can be moved a millimetre in any direction once the screws are slackened. Mark where the bolt rubs with a pencil or a smear of chalk on the bolt tip, close the door, and read the mark off the plate.

If the plate will not move far enough, the hole can be filed out on the side the bolt is hitting — a few strokes at a time, testing between, because a hole filed too wide lets the door rattle for ever. And if the whole leaf is visibly out of square, with the gap wide at the top on one side and tight at the bottom, that is a frame or a wall problem rather than a hardware problem, and it is worth having someone look at it before the door is planed or the hinges are packed.

Three rules, and the second one is the mistake almost everyone makes. Do not plane the door to make it shut. If the leaf is sagging, planing the bottom hides the symptom, the hinge keeps wearing, and in a year the door is too short and still catching. Never oil a lock or a latch. Oil in a lock attracts dust and turns into a sticky paste that holds the spring back — a lock is one of the few mechanisms in a house that wants to be dry. Use graphite powder, or a dry PTFE spray, and only after the grit has been brushed out. Do not file a strike plate before you have tightened the hinges. Most strike plates that "need filing" are being hit because the door has dropped, and filing one to suit a sagging door is how a good frame gets destroyed.

Faults next to this one