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A drip runs along the pipe. The wet patch you can see is not the leak.

A damp patch on the cupboard floor · White crust on the valve · Water on the pipe but not under it · Only damp after using the tap · Damp all the time, tap or no tap · A green stain on the braid · The cupboard smells of damp · Someone already tightened it once
FreeDry it all, wrap three strips of tissue, wait ten minutes
CheapOne quarter turn on the right nut — and only one
PlumberWater out of the wall, or a valve that will not shut off
Easy · 20 min · Two of the three fixes are free, and the third is a ten pound hose

A wall in section with an angle stop coming out of it and a braided hose rising away, three separate drip points on the valve stem, the wall joint and the hose end; below left, the valve in section with its stem, packing, packing nut, body, compression nut and copper ring; below right, the hose end in section with the braid, the inner tube, the rubber washer and the nut

diagnose
What failed
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Where
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State
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Next
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what to touch fault correct Click the wall, the stem, the joint or the hose

Three seals, three different single quarter turns — and one of them must not be touched

Water on the pressure side behaves differently from water on the drain side, and that difference is the first free diagnostic. A drain leak appears when you use the fixture and stops when you do not. A supply leak is there all the time, tap running or not, because the pipe behind it is permanently at mains pressure. So “it is only damp after a shower” and “it is damp at eight in the morning with nothing running” are two different pages.

The second free diagnostic is a strip of dry tissue, and it is better than your eyes for a reason worth understanding. A drip lands, then runs along the pipe to the lowest point and hangs there. So the wet patch you can see is the destination, not the source, and tightening whatever is under that patch is how a small leak becomes an afternoon. Dry everything, then wrap a strip around the stem where it enters the body, a strip between the body and the wall, and a strip around the hose end. Wait ten minutes with nothing running. The one that wets first is the leak, and the others have just told you what to leave alone.

The third fact is what makes this a job you can do at all, and also what makes it easy to ruin. The valve stem is sealed by packing, not by torque. A ring of graphite or PTFE rope sits in a recess and the packing nut compresses it. It wants a quarter turn, and it wants it once. Past that, the packing is crushed, extruded or cut, and a weep becomes a leak that runs whenever the valve is open. The wall joint is sealed by a copper ring that deforms plastically around the pipe. It also wants a quarter turn, and it only deforms once — a second tightening does not make it tighter, it splits the ring. Both of these are the same mistake wearing different clothes: if a quarter turn did not fix it, more turns will not fix it, they will replace the fault with a worse one.

Three faults, three answers

The tissue around the stem wets first is the packing. The leak is a ring directly under the handle, and it is usually worse while you are turning the tap. Give the packing nut — the hex nut the stem passes through, not the handle — one quarter turn and retest. If it still weeps, or if the handle has become stiff and gritty, the packing has hardened and no amount of tightening will help: that valve gets replaced, which means shutting off the supply first.

The tissue against the wall wets first is the compression joint. One quarter turn on the nut, and if that does not do it, the joint has to come apart: new copper ring, or cut back and remake. What you must not do is keep tightening, because that ring has already been deformed once and a second attempt splits it rather than sealing harder. And if the pipe coming out of the wall is crusted and feels soft when you press it, stop — a pipe that has thinned to that point will snap inside the wall, and that is no longer a quarter-turn job.

The tissue at the hose end wets first is the cheapest of the three and usually not worth repairing. Inside the nut there is a rubber washer; when it hardens, flattens or goes missing, water comes out past the nut. A new washer costs pennies. But look at the hose itself while you are there, because the stainless braid is armour, not a seal — the water is held by an EPDM tube inside it, and that tube fails invisibly. Run your hand along the whole length: a soft spot, a bulge, or a section that squeezes flat is a burst waiting for a quiet afternoon. Braided hoses have a service life of about five years, and they are among the most common causes of sudden flooding in a house.

Three rules, and the first one is the counter-intuitive one. A quarter turn is the whole allowance, on either nut. Packing and copper rings are both one-shot seals, and past the quarter turn you are destroying the seal rather than improving it. If it still leaks, the answer is a new part, not a longer spanner. Never put PTFE tape on a compression joint's thread. That joint seals on the ring biting the pipe, not on the thread, so tape only lets the nut run further on before it feels tight — you will believe it is done when the ring has not gripped at all. Never seal a weep with silicone. It cannot hold pressure, so the water goes sideways along the pipe and into the wall instead of onto the floor, and you find out when the plaster comes off. And if the valve will not shut off at all, that is not a repair, that is a replacement with the supply turned off at the main — an old valve that will not close is one that will not survive being worked on.

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